Terms of service

Kindly review the following points to familiarize yourself with the terms under each circumstance for an enjoyable shopping experience.

Definitions:

 As you proceed, you will encounter specific terms with distinct meanings:

  • Buyer: Refers to the individual purchasing goods from the Seller.
  • Seller: Denotes pottplant.com Pvt. Ltd., the entity selling gardening products.
  • Goods: Encompasses the products offered by the Seller for sale on the website.
  • List Price: Signifies the prices displayed on the website for goods by the Seller, subject to revision.
  • Terms and Conditions: Entails the terms and conditions of sale outlined in this document, subject to periodic amendments.

The utilization of this website, its services, and tools is governed by the subsequent terms and conditions. By engaging in any transaction through this website, you are bound by the applicable policies. If you conduct a transaction on this website, you are entering into an agreement with Pottplant.com, and you must adhere to the responsibilities outlined by the company.

It is important to note that references to "you" or "user" imply the website member who registers with Pottplant.com and provides personal data through the computational systems. Pottplant allows users to browse and make purchases from the website without the need for a registration process. The terms "we," "us," or "our" refer to the company or Pottplant.com.

When navigating this website, including customer reviews, you are subject to the guidelines, rules, policies, and terms and conditions specific to this platform and its services. We retain the exclusive right to modify, add, change, or remove portions or content of these Terms and Conditions without prior notification. Therefore, we recommend periodic visits to this page to stay informed about any updates to the Terms & Conditions and our Privacy Policy, which may change without notice. Please be aware that through the use of these Terms & Conditions, we grant you limited access to this website, providing a non-exclusive, non-transferable, personal account.

Limitation:

The limitations outlined by Pottplant.com in their shipping and return policy include:

  1. Limited Liability for Damage or Loss:

    • Pottplant.com states that they inspect shipments before they leave the warehouse, but they are not responsible for any damage or direct loss suffered by the buyer due to negligence, breach of contract, or excessive pricing of the goods.

  2. Exclusion of Certain Losses:

    • The seller disclaims responsibility for economic loss, loss of profit, or any indirect third-party loss suffered by the buyer. This includes losses caused by reasons such as negligence, failure to meet estimated delivery dates, misrepresentation, or breach of contract.

  3. Discretion to Refuse or Cancel Orders:

    • Pottplant.com asserts the right to not accept or cancel a particular order without providing a specific reason. This gives them the discretion to manage orders based on their terms and conditions.

  4. Offers Treated as per Terms and Conditions:

    • All offers for goods are to be treated under the clauses specified in the Terms & Conditions (T&C). Placing an order on Pottplant.com is considered evidence of the buyer's acceptance of these terms.

  5. Changes to Terms & Conditions:

    • Any changes made to the Terms & Conditions are considered inapplicable unless the seller agrees to them in writing. This ensures that modifications to the terms are only valid if acknowledged by the seller in a written form.

These limitations are designed to protect the seller's interests and define the scope of their responsibility in various situations, emphasizing the importance of buyers' acceptance of the terms when placing orders. It's crucial for buyers to carefully review and understand these limitations before making a purchase on the platform.

Severance : 

Welcome to Pottplant.com! To ensure a positive experience for all users, please review the following terms and conditions (T&C) governing your use of our website.

  1. Monitoring and Right to Respond: Pottplant.com reserves the right to monitor user postings on the website, although it is not done regularly. If any content is deemed inappropriate, we retain the sole right to respond immediately, including reporting to law enforcement or legal bodies for necessary action.

  2. Invalid or Illegal Provisions: In the event that any provision in these T&C is deemed invalid or illegal by the court of jurisdiction, that specific provision will be severed. The remaining provisions will continue in full effect until the removal of invalid or illegal content.

  3. Submission of Unauthorized Contents: Users are prohibited from submitting invalid or unauthorized content, which may violate copyright, privacy, publicity, trademark laws, or other regulations. Individuals posting such content will be held responsible for their actions, including the person using the account.

  4. Indemnification: Users agree to indemnify Pottplant.com and hold its officers, employees, directors, affiliates, business partners, agents, and licensors harmless against any loss, damages, expenses, costs, or liabilities arising from negligence or third-party claims related to their use of the website or account.

  5. Termination of Access: Pottplant.com Pvt. Ltd. reserves the right to terminate your access to the website at any time without prior notice. This license can automatically terminate if you breach any of the terms. In case of termination, you must promptly destroy any downloaded and printed materials.

  6. Acceptance of Terms: By browsing and transacting on this website, you accept the current terms and conditions, which may be subject to change. It is recommended to review them periodically.

  7. Temporary Suspension: Pottplant.com may temporarily suspend the operation of the website for maintenance, content updates, or any other reasons. We strive to keep disruptions minimal.

 Warranty:

According to the license agreement, the items to be delivered must match the description provided by the seller on the website. Alternatively, any modifications require approval from the buyer.

Pricing, Payment, and Delivery Terms : 

  1. Pricing:

    • The price of goods will be in accordance with the seller's current list prices on the website, inclusive of all applicable taxes.
    • Delivery will be made to the address registered by the user within 24 hours of successfully placing the order, subject to availability.

  2. Payment:

    • Full payment is required for the cash on delivery option, applicable only for home delivery orders.

  3. Risk and Rewards Transfer:

    • The buyer assumes the risk and rewards associated with the goods upon the seller preparing the invoice in the Point of Sale (POS) system.

  4. Order Acceptance:

    • The seller reserves the right to decline any orders if the customer is found to be suspended for any reason.

  5. Pricing Corrections:

    • The seller reserves the right to correct pricing errors in the website catalog and make necessary adjustments. Any such changes will be communicated promptly.

Note: These terms are designed to ensure transparency and a smooth transaction process for both the buyer and the seller.

Uncontrollable Circumstances : 

In the event of delays or failures in product delivery arising from circumstances or events beyond their reasonable control, neither party shall be deemed responsible. Such unforeseen events include, but are not limited to, strikes, acts of nature, lockouts, accidents, plant or machinery breakdowns, shortages, unavailability of raw materials from natural sources, and war. Under such circumstances, the affected party is entitled to an extension on the delivery timeline.

 Account and Registration Responsibilities:

When utilizing this website, you are accountable for maintaining the confidentiality of your User ID and Password, and you are solely responsible for all activities conducted on the website.

By using this website, you acknowledge and agree that providing inaccurate, untrue, incomplete, or non-compliant information, as per the terms of use, grants us the right to suspend, terminate, or block your membership access to the website.

Personal information submitted to pottplant.com during account creation or order placement will be utilized solely in accordance with our privacy policy. It will not be employed for any purpose other than sending you emails and SMS with offers of interest or as required by law. By providing your personal details, you consent to our privacy policy.

Communications: 

When using Pottplant.com or sending emails to exchange data, messages, or information, you are acknowledging that your communication with us occurs through electronic records. By doing so, you consent to receiving communications in a similar manner. We may contact you through electronic records or any other communication mode, whether electronic or otherwise.

 Charges: 

Registration on Pottplant.com is completely free of charge. You can become a member without any cost and take advantage of our offers. However, please be aware that we retain the right to introduce nominal fees and modify our policies as needed. We may also introduce new services or make changes to existing ones without prior notice.

Once any changes related to fees and policies are posted on the website, they will immediately take effect. All fees will be quoted in Indian Rupees unless stated otherwise. By using this website, you acknowledge that you are responsible for complying with all applicable laws, including those in India, regarding payments.

Usage Guidelines for the Website : 

When using this website, it is essential to adhere to certain rules and restrictions. Your access to the site does not grant you permission to:

  1. Host, modify, display, upload, transmit, publish, share, or update any information that belongs to someone else without proper rights.

  2. Engage in activities that are harassing, defamatory, encouraging gambling or money laundering, hateful, racially offensive, invasive of others' privacy, obscene, pornographic, ethnically objectionable, unlawful, threatening, or indecently represent women under the Indecent Representation of Women (Prohibition) Act, 1986.

  3. Involve yourself in the transmission of chain letters, junk mail, mass mailing, or spam, or harass other individuals.

  4. Promote illegal activities, including but not limited to obscene, abusive, threatening, or libelous content.

  5. Violate third-party rights, such as intellectual property rights, privacy, email addresses, physical addresses, phone numbers, or a person's name.

  6. Support unauthorized copying of copyrighted works, such as offering pirated computer programs or links, providing information for copying manufacture-installed devices, pirated music or links/files.

  7. Create hidden pages or link to images from another accessible page, or add materials that exploit other users in a violent, sexual, or inappropriate manner.

  8. Provide information related to buying illegal weapons, creating computer viruses, or violating someone's privacy.

  9. Include any person's images or photographs (minor or adult) without proper consent.

  10. Attempt unauthorized access to the website, profiles, communities, blogs, friend requests, or other areas for unlawful purposes.

  11. Engage in commercial activities or sales without written consent, such as hosting contests or buying/selling virtual items related to the website that promote gambling and are illegal.

  12. Trespass on any patent, copyright, trademark, or other proprietary rights.

  13. Refer to any website that contains content violating or prohibiting the terms of use.

  14. Attempt unauthorized additions of deep-links, robots, algorithms, or any other attempts.

  15. Make direct or indirect offers, attempts, or trades related to items that are prohibited or restricted.

  16. Attempt unauthorized access to any portion or feature of the website, networks connecting the website or server, or engage in hacking, password theft, or illegitimate use.

Furthermore, it is prohibited to:

  1. Make defamatory or negative comments/statements against Pottplant.com.

  2. Participate in advertising or create content for buying and selling products and services on this website.

  3. Transmit chain letters, junk email, or related content to other users through this website.

By using this website, you agree to abide by these guidelines to ensure a positive and lawful online environment.

Site Content Ownership:

All elements on this site, including graphics, designs, interfaces, photographs, logos, trademarks, sounds, computer code, music, artwork, and visual interfaces, are owned and controlled by us. These are protected by copyright, trademark laws, and various other property and competition laws. No content should be uploaded, copied, reproduced, posted, displayed, encoded, transmitted, or distributed in any manner without our authorization.

Responsibility for Other Businesses:

Pottplant.com is not accountable for the products, actions, content, and services on the website linked to affiliates and/or third-party websites using the Website's APIs or otherwise. We may provide links to the third-party websites of our affiliated companies and other businesses, but we do not evaluate or examine the products and services they offer. We do not endorse any third-party website(s) or content.

Website Links:

We welcome links to the website, and users may create hypertext to link to it. However, these links should not state or suggest any sponsorship or endorsement of your site by us. You are not permitted to use our trademarks, service marks, logos, or any other marks or materials owned by us.

Privacy Protection:

We are committed to keeping your information secure and acknowledge that the personal information you share with us is valuable. If you object to the transfer or use of your personal information as per the Information Technology Act, 2000, you should refrain from using this website.

Copyright Complaints:

If you discover that your work has been copied, resulting in copyright infringement, please reach out to us at info@pottplant.com.

Risk of Loss:

All items are carefully inspected and dispatched from our warehouse. Our separate shipment contract ensures that if any damage occurs during delivery or there is a risk of loss, the title for such products is transferred to you by the carrier upon delivery.

Product Description:

We strive for accuracy in our product descriptions. However, we cannot guarantee that the content posted on this website is entirely accurate, reliable, complete, current, or flawless. If a product received does not match the given description, please return it to us in unused condition.

Pricing/Typographical Errors:

Occasionally, there may be typographical errors in pricing or descriptions on the website. In such cases, Pottplant.com reserves the right to correct and update the accurate price or details. Additionally, Pottplant.com has the authority to cancel orders and issue refunds within 10-15 business days if the product has already been collected from you. The refund will be processed using the same method as the original order.

Grievance Officer Contact Information

In compliance with the Information Technology Act of 2000 and its associated rules, we hereby furnish the details of our Grievance Officer for your reference.

Contact Information:

For any inquiries or concerns, please feel free to reach out to us at info@pottplant.com. Please note that our offices may be closed during national holidays. Rest assured, your communication will be promptly brought to the attention of our grievance officer.

Reserved Rights:

pottplant.com Pvt. Ltd. retains all other rights.

Disclaimer for Hazardous Garden Chemicals :

At Pottplant.com, we utilize a diverse range of chemicals in our gardening products, including fertilizers, pesticides, weed killers, and insecticides, all of which contain potentially harmful substances. It is imperative to handle and dispose of these chemicals correctly. We want to explicitly alert you that these products are not intended for use in food, animal feed, oil, or any other personal or experimental applications, as doing so may introduce hazardous elements into the environment or water supply.

We strongly discourage the disposal of these hazardous chemicals into sewage drains or sinks. Instead, please ensure proper disposal by taking them to your local recycling center, where they can be handled appropriately.

Pottplant.com cannot accept responsibility for any adverse consequences resulting from the misuse of containers or the contents of these chemicals. Users must exercise caution and adhere to proper guidelines to prevent harm to individuals or the environment. Consider exploring alternatives such as organic gardening practices that support the natural ecosystem without the use of harmful chemicals. Utilize waste organic materials, such as food waste and dry leaves as mulch, along with wood to contribute to a greener Earth.

It is crucial to acknowledge that we are not liable for any accidents causing harm to humans or other living beings due to improper handling, misuse, or inappropriate disposal of containers that may lead to environmental contamination or water supply pollution.